QUALITY OF SERVICE AS A FACTOR OF THE EFFICIENCY OF OUT-GAS TRADE UNDER CONDITIONS OF DIGITAL TRENDS
Abstract
This article examines the problems of interpreting the concept of quality of trade services in the context of the transformation of trade services in a digitalizing economy. Out-of-store forms of trading services, especially e-commerce, are becoming increasingly important today. In light of this, the set of traditional parameters that determine the quality of service should be expanded. Their list in the context of the global influence of Internet companies should take into account the specifics of the provision of trading services in the digital environment.
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